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ServiceNow Security Operations
Security incident response platform for vulnerability response and security incident management.
About
ServiceNow Security Operations delivers a comprehensive security incident response and vulnerability management platform integrated within the ServiceNow ecosystem. The solution combines security orchestration, automation, and response (SOAR) capabilities with IT service management workflows to streamline security operations.
The platform provides automated incident response workflows that integrate with existing security tools and ITSM processes. Security teams can orchestrate response activities across multiple tools while maintaining visibility into incident status and resolution progress. The solution includes built-in playbooks for common security scenarios and supports custom workflow development.
Vulnerability response management capabilities enable organizations to prioritize and track security vulnerabilities from discovery through remediation. The platform correlates vulnerability data with asset information and business context to support risk-based prioritization decisions. Integration with configuration management databases provides comprehensive asset visibility.
ServiceNow Security Operations features threat intelligence integration that enriches security incidents with contextual information from multiple threat feeds. The platform supports automated indicator analysis and threat hunting activities while providing analysts with unified dashboards for investigation workflows.
The solution serves enterprise organizations that rely on ServiceNow for IT service management and seek to extend these capabilities into security operations. Common implementations include incident response automation, vulnerability management programs, and security workflow standardization across distributed teams.
Integration capabilities connect the platform with security information and event management (SIEM) systems, endpoint detection tools, and network security appliances. This connectivity enables centralized security operations while leveraging existing security technology investments.
Within the broader cybersecurity landscape, ServiceNow Security Operations addresses the convergence of IT operations and security management. The platform supports organizations implementing DevSecOps practices and those seeking to improve coordination between security and IT teams through unified workflow management and reporting capabilities.